Contact: Gretchen Rossi
Franciscan Ever There Care receives Best of Home Care – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. This award is given to select home care businesses who consistently rank among the highest level in caregiver training, compassion of caregivers, communication, scheduling, and client/caregiver compatibility. Each month, home care pulse randomly surveys a percentage of FETC’s client and caregiver base to ascertain their satisfaction in a wide array of areas”.
This accomplishment demonstrates Franciscan Ever There Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Franciscan Ever There Care’s clients and caregivers were interviewed each month for 12 months by Home Care Pulse. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the management team of Franciscan Ever There Care set goals in order to reach the highest possible level of excellence.
Christopher LaRiviere, Executive Director, believes “this quality assurance award reflects the agency’s faith-based mission and brings to the forefront how the services of Franciscan Ever There Care not only meet the client’s daily needs but also touch their hearts. The dedicated caregivers are the true human extension of the mission.”
About Franciscan Ever There Care
Franciscan Ever There Care was founded in 2010. We are a Catholic non-profit organization operated by the Franciscan Sisters of the Eucharist. We are the only faith based Homemaker/Companion Agency in CT and we care for individuals of all faiths or no faith. We believe in the dignity of the human person and the sacredness of human life.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
To find out more about Franciscan Ever There Care’s commitment to excellence, please visit www.evertherecare.org or call 203-630-2881.
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