Frequently Asked Questions

Our companions help prepare healthy meals.What are my payment options?

We accept private payments by check or credit card. We also accept third party payer checks from long-term care insurance providers and Connecticut agencies.

Do you hire your own employees or do you have independent contractors?

We carefully select our own staff.

How do I know that my caregiver is qualified?

All our staff members go through an extensive screening process before being hired.  Our process includes:

  • Criminal Background check
  • Complete Reference checks
  • Work History evaluation
  • Certification verification (Personal Care Attendants and Live-Ins)
  • Job Skills Competency evaluation
  • Medical examination

What happens if my caregiver is ill?

If one of our caregivers calls out sick we will notify you immediately and offer to either reschedule the visit or a send a different staff member.

Why should I consider Franciscan Ever There Care over other companies?

Our philosophy of care makes us stand out from our competitors. We believe in the dignity of the human person and the sanctity of human life. Serving you is not just our job- it is our mission.